OMNIFLOW CX Revolutionize Customer Experience

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State of the art AI Solution as a Service(AIaaS) with AI and Generative AI Techniques which is ready to consume in your application in just few steps.

Revolutionize Your Customer Service

Omniflow CX is a generative AI-based and multi-agent omnichannel ticketing solution with an integrated CRM designed specifically for customer service helpdesks. With Omniflow CX, you can set up your ticketing system and go live in under 10 minutes for a fully touchless experience.

Customizable CRM Components

AI-Powered Knowledge Base

Smart Queuing & Touchless Ticketing

Auto Acknowledgment Response and Intelligent Resolution

Omniflow CX works in 3 Simple Steps

Quick Setup

Signup and easily plug in your email mailbox, social and configure the system to go live in just 10 minutes with faster integration.

Configure Omniflow CX

Set up CRM components, add intents, configure auto-acknowledgements, and set up final resolution rules. Add DTPs & documents to Knowledgebase at ease.

Go Live

Omniflow CX significantly reduces ticket turnaround time and operational costs, making your customer service more efficient and cost-effective.

Why Choose Omniflow CX?

Omniflow CX Framework is Engineered with Perfection

Architecture

Omniflow CX Platform resides in secure Cloud Platform.

  • Secure Cloud Storage
  • Encrypted Communications
  • High Availability
  • Reliability
  • Scalability

Efficiency

Measurable improvements to your customer service operations.

  • 70% reduction in Ticket Resolution Time
  • 70% reduction in first response time by utilizing auto-acknowledgements and AI-generated email drafts
  • 80% reduction in Operational Costs

Usage & Billing

Omniflow CX platform are charged as you use them.

  • Easy Payment Options
  • Pay as you Use
  • Flexibility to add and remove features within the platform
  • Monthly Subscriptions

Responsible AI

Responsible AI is an essential aspect of developing and deploying artificial intelligence systems that prioritize ethics, fairness, transparency, and safety. Here are some key features of DeepintAI.

Implement algorithms that minimize biases and ensure fair treatment

Understandable and transparent explanations for decisions and predictions

Safeguard sensitive information and comply with privacy regulations

Responsibilities and accountability for AI system design, deployment, and outcomes

Cryptography

Questions?

Get in touch, we will be happy to help!