OMNIFLOW CX Revolutionize Customer Experience

State of the art AI Solution as a Service(AIaaS) with AI and Generative AI Techniques which is ready to consume in your application in just few steps.

Revolutionize Your Customer Service

Omniflow CX is a generative AI-based and multi-agent omnichannel ticketing solution with an integrated CRM designed specifically for customer service helpdesks. With Omniflow CX, you can set up your ticketing system and go live in under 10 minutes for a fully touchless experience.

Customizable CRM Components

AI-Powered Knowledge Base

Smart Queuing & Multilingual Touchless Ticketing

Auto Acknowledgment Response and Intelligent Resolution

Omniflow CX works in 3 Simple Steps

Quick Setup

Signup and easily plug in your email mailbox, social and configure the system to go live in just 10 minutes with faster integration.

Configure Omniflow CX

Set up CRM components, add intents, configure auto-acknowledgements, and set up final resolution rules. Add DTPs & documents to Knowledgebase at ease.

Go Live

Omniflow CX significantly reduces ticket turnaround time and operational costs, making your customer service more efficient and cost-effective.

Get Started for Free

Why Choose Omniflow CX?

Omniflow CX Framework is Engineered with Perfection

Architecture

Omniflow CX Platform resides in secure Cloud Platform.

Secure Cloud Storage
Encrypted Communications
High Availability
Reliability
Scalability

Efficiency

Measurable improvements to your customer service operations.

70% reduction in Ticket Resolution Time
70% reduction in first response time by utilizing auto-acknowledgements and AI-generated email drafts
80% reduction in Operational Costs

Usage & Billing

Omniflow CX platform are charged as you use them.

Easy Payment Options
Pay as you Use
Multilingual, Multidomain, Multimodal
Monthly Subscriptions

Transforming Multi-Domain Industries with Omniflow CX

Omniflow CX, powered by cutting-edge generative AI technology, is the ultimate solution to bridge these gaps with fully touchless email ticketing and intelligent workflows designed for diverse industries.

Healthcare & Insurance Streamline complex queries, appointment scheduling, claims processing, and feedback management with AI-driven workflows that ensure accurate and timely resolutions.

Financial Services Handle sensitive data with precision and compliance. Automate responses to client queries, loan approvals, transaction issues, and more to build trust and reliability.

Logistics & Transportation Ensure smooth operations by automating responses to shipment tracking inquiries, delivery schedules, claims, and feedback loops, reducing delays and errors.

Media & Entertainment Transform audience engagement by efficiently addressing campaign feedback, ticket sales issues, and content distribution challenges.

and many more domains…