Deepint.ai recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on Deepint.ai and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

Deepint.ai is a property of The Deep Intelligence, a registered Indian Company having its office at 3rd Block, Madhuvana, Srirampura 2nd Stage, Mysore, India – 570023.

Information we collect

Contact information: We might collect your name, email, mobile number, phone number, street, city, state, pincode, country and ip address. When you visit our websites or use our software, we automatically collect basic details such as how you arrived at the site, your navigation paths, and the features or settings you use. This data helps us enhance our websites and services and guides the development of new products. At times, we receive information indirectly. For example, if you inquire about our products through a referral program, reselling partner, or sign in using an authentication service like LinkedIn or Google, your contact information is shared with us to fulfill your request. Additionally, if you interact with our brand on social media (by liking, commenting, retweeting, mentioning, or following us), we gain access to your interactions and profile data. We will retain this information even if you later remove it from the social media platform.

Payment and billing information: We might collect your billing name, billing address and payment method when you avail our services. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner Stripe, Inc.

Information you post: We collect information you post in a public space on our website or on a third-party social media site belonging to Deepint.ai.

Demographic information: We may collect demographic information about you, events you like, events you intend to participate in, services you avail, or any other information provided by your during the use of our website. We might collect this as a part of a survey also.

Other information: If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

We collect information in different ways

We collect information directly from you: We collect information directly from you when you register for an event or register for a service. We also collect information if you post a comment on our websites or ask us a question through phone or email.

We collect information from you passively: We use tracking tools like Google Analytics, Google Workspace API’s, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.

We get information about you from third parties: For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.

Use of your personal information

We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.

We use information to respond to your requests or questions: We might use your information to confirm your registration for an event or contest.

We use information to improve our products and services: We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

We use information to look at site trends and customer interests: We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.

We use information for security purposes: We may use information to protect our company, our customers, or our websites.

We use information for marketing purposes: We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you avail services from us we’ll enrol you in our newsletter.

We use information to send you transactional communications: We might send you emails or SMS about your account or availed service.

We use information as otherwise permitted by law.We use information available which is collected as per admissable by law.

Sharing of information with third-parties

We will share information with third parties who perform services on our behalf: We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.

We will share information with the third party service providers: We share your information with service providers and other parties responsible for fulfilling the service obligation. The service providers and other parties may use the information we give them as described in their privacy policies.

We will share information with our business partners: This includes a third party who provide or sponsor an event, or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies.

We may share information if we think we have to in order to comply with the law or to protect ourselves: We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

We may share information with any successor to all or part of our business: For example, if part of our business is sold we may give our customer list as part of that transaction.

We may share your information for reasons not described in this policy: We will tell you before we do this if there is any exceptional case for sharing the information.

Email Opt-Out

You can opt out of receiving our marketing emails: To stop receiving our promotional emails, please email alex@deepint.ai . It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.

Third party sites

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

Google Workspace API Usage

We affirm that Google Workspace APIs are not used to develop, improve, or train generalized AI and/or ML models. Our application does not retain or use Google Workspace data to train generalized AI or ML models.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this privacy notice, unless required by law to keep it longer. We will only hold your personal data including Google user data for the duration necessary to achieve the purposes set out in this privacy notice, unless a longer retention period is required or allowed by law (such as for tax, accounting, or other legal reasons). None of the purposes outlined in this notice will require us to retain your personal data for longer than 6 months after account closure / 6 months after an account becomes inactive. When we no longer have a valid business reason to process your personal data, we will either delete or anonymize it. If deletion is not feasible (for instance, if the information is stored in backup archives), we will securely store your data and prevent any further processing until deletion is possible.

We have put in place appropriate technical and organizational security measures to protect the personal information we process. However, despite our efforts and safeguards, no electronic transmission over the Internet or data storage system can be guaranteed to be completely secure. Therefore, we cannot ensure or promise that hackers, cybercriminals, or other unauthorized parties will not bypass our security measures and improperly access, steal, or alter your information. While we will do our utmost to protect your personal data, any transmission of information to and from our services is at your own risk. We recommend that you only access our services within a secure environment.

Data Protection for Sensitive Personal Data

Personal data refers to any piece of information that relates to a natural person or describes the personal or material circumstances of an identifiable or potentially identifiable individual. This includes details such as your name and your postal or email address. Any information that, directly or indirectly, when combined with other data available or likely to be available to us, can identify an individual, is considered personal data. We only store personal data beyond your access data if you voluntarily provide it, for example, through registration, surveys, prize competitions, contact inquiries, newsletter subscriptions, or to process online orders. Personal data is used strictly within the necessary scope and only for the legally permissible purposes for which you have provided consent. Deepint.AI employs encryption techniques in secure areas to protect your data during transmission. This ensures that, for instance, communication between your browser and our order system cannot be intercepted by third parties. By using our order system, you agree to the storage and use of your data by Deepint.AI and its partners.

Sensitive personal data or information refers to specific categories of personal data, including:

(i) passwords;

(ii) financial details like bank accounts or credit/debit card information;

(iii) information on physical, physiological, or mental health conditions;

(iv) sexual orientation;

(v) medical records and history;

(vi) biometric data;

(vii) any details related to the above that are provided to a corporate body for service provision; and

(viii) any information received by the corporate body under these categories for processing, stored, or processed under lawful contract or otherwise.

It is important to note that information available in the public domain or obtained under the Right to Information Act, 2005 is not classified as sensitive personal data or information. We will obtain your consent before collecting such data. You also have the option to decline providing sensitive personal data or withdraw your consent by notifying us in writing. We will only collect sensitive personal data when necessary for lawful purposes connected to our functions or those of individuals acting on our behalf. Sensitive personal data will not be retained longer than necessary and will be securely maintained. We adhere to reasonable security practices, implementing managerial, technical, operational, and physical safeguards to protect sensitive personal data. Our security protocols align with the International Standard IS/ISO/IEC 27001 on “Information Technology – Security Techniques – Information Security Management System – Requirements.”

Neither we nor anyone acting on our behalf will publish sensitive personal data without your consent. By using this website, you consent to the collection, transfer, use, storage, disclosure, and sharing of your information as outlined in this policy. If you do not agree with this policy, please refrain from using or accessing the website. We will obtain your prior consent before disclosing sensitive personal data to third parties for purposes other than those described in this policy. However, in cases where the disclosure of information is necessary to comply with legal obligations, prior consent may not be required. Additionally, we may share information with government agencies as mandated by law.

Deepint.AI provides some of its services in collaboration with selected partners. These partners are required to adhere to the same stringent data protection laws and are incorporated into Deepint.AI’s overall data protection framework. Personal data is shared with government institutions and authorities only when required by law or court order. Additionally, we will ensure that any sensitive personal data is disclosed only to entities located in countries that provide data protection standards equivalent to those in India.

Data Protection and Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Grievance Officer, 3rd Block, Madhuvana, Srirampura 2nd Stage, Mysore, India – 570023, Phone: +91-9113066827, Email: info@deepint.ai

If you have any questions about this Policy or other privacy concerns, you can also email us at alex@deepint.ai

Updates to this privacy statement

This Privacy Policy Statement was last updated on 04.10.2024. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.